Troubleshooting Guide

Updates

Sunflower2 Controller latest update:7/10/2019, V18.56

Improved motor error handling

!!!WARNING!!!

This update will erase all your Sunflower2 configurations.

To update Sunflower2 Controller, follow these steps:

1) select your Sunflower2 and then select settings image to get to Maintenance screen.

2) select "Get Update From Server" to download the latest Sunflower2 update. You will get "New Firmware Received" status if successful. If not, try again.

3) move and stay close to your selected Sunflower2 and select "Update Sunflower2" to update the Sunflower2. It will take about 30 minutes to complete.

5) If the Sunflower2 start moving to self-calibrate, it means all the Sunflower2 memory has been wiped. You need to

a. select "Detach Sunflower2", and

b. wait till Sunflower2 stops moving before scanning for Sunflower2.


Sunflower2 App released on July 3, 2018, version V4.8

Bug fix: Fixes V4.7 Scan Sunflower2 function.

Sunflower2 App released on June 26 2018, version V4.7

Improvements: More detailed status when attempting to connect to Sunflower2. Added features to facilitate troubleshooting.


Troubleshooting: Target List Screen









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Troubleshooting: Selected Target Screen









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Troubleshooting: Selected Device Screen


Many problems could be resolved by updating the Sunflower2 Controller with the latest code. To find out your Sunflower2 Controller code version, select . Then move close to your Sunflower2 and select the 📡 button

Mirror Stuck

If mirror seems to be stuck, the motor seems to be rattling and mirror is twitching instead of moving, select button. Then move close to your Sunflower2 and select the 📡 button to see if it resolves the issue.


Mirror Not Moving

If mirror seems like it's not moving at all, determine which motor is bad:

1) select button. Then move close to your Sunflower2 and select the 📡 button.

2) select button. Then move close to your Sunflower2 and select the 📡 button.

3) select button. Then move close to your Sunflower2 and select the 📡 button.

4) select button. Then move close to your Sunflower2 and select the 📡 button.

To stop motor test at any time, select button. Then move close to your Sunflower2 and select the 📡 button.


Recalibrate motors

This fully recalibrates Sunflower2 motors. It will take about an hour to complete under full sunlight.

select button. Then move close to your Sunflower2 and select the 📡 button.


Clear Sunflower2 Memory

After clearing Sunflower2 memory, your App will try to keep reconnecting and fail. Just tap on the main menu button. You need to detach your Sunflower2 from your App (select settings image to get to Maintenance screen)

Then you need to scan for Sunflower2 again.

select button. Then move close to your Sunflower2 and select the 📡 button.






Troubleshooting: Mirror Adjust Screen









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Troubleshooting: Sunflower2 Orientation Configure Screen









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Troubleshooting: Sunflowere2 Training Screen









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Troubleshooting: Scan Sunflower2 Screen









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