Troubleshooting Guide

Updates

Sunflower2 Controller latest update: 6/21/2018, V18.39

Issue resolved: Sunflower2 Controller no longer has the problem of occasionally losing time overnight. Add manual freeze mode to keep mirror at fixed angle.

To update Sunflower2 Controller, select your Sunflower2 and then select settings image to get to Maintenance screen. Then select "Get Update From Server" to download the latest Sunflower2 update. You will get "New Firmware Received" status if successful. If not, try again. Then move and stay close to your selected Sunflower2 and select "Update Sunflower2" to update the Sunflower2. It will take about 30 minutes to complete.


Sunflower2 App released on July 3, 2018, version V4.8

Bug fix: Fixes V4.7 Scan Sunflower2 function.

Sunflower2 App released on June 26 2018, version V4.7

Improvements: More detailed status when attempting to connect to Sunflower2. Added features to facilitate troubleshooting.


Troubleshooting: Target List Screen









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Troubleshooting: Selected Target Screen









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Troubleshooting: Selected Device Screen


Many problems could be resolved by updating the Sunflower2 Controller with the latest code. To find out your Sunflower2 Controller code version, select . Then move close to your Sunflower2 and select the 📡 button

Mirror Stuck

If mirror seems to be stuck, the motor seems to be rattling and mirror is twitching instead of moving, select button. Then move close to your Sunflower2 and select the 📡 button to see if it resolves the issue.


Mirror Not Moving

If mirror seems like it's not moving at all, determine which motor is bad:

1) select button. Then move close to your Sunflower2 and select the 📡 button.

2) select button. Then move close to your Sunflower2 and select the 📡 button.

3) select button. Then move close to your Sunflower2 and select the 📡 button.

4) select button. Then move close to your Sunflower2 and select the 📡 button.

To stop motor test at any time, select button. Then move close to your Sunflower2 and select the 📡 button.







Troubleshooting: Mirror Adjust Screen









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Troubleshooting: Sunflower2 Orientation Configure Screen









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Troubleshooting: Sunflowere2 Training Screen









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Troubleshooting: Scan Sunflower2 Screen









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